Continuous Improvement Champion, G&A

Job Locations US-PA-Coopersburg
Position Type
Regular Full-Time


This role will be responsible for identifying and leading process improvement activities across all of Lutron’s G&A functions. The objective is to redefine existing work process, improve applications and technologies to support work, challenge accepted norms, and improve output by strategically taking work out of the system. This role will require a deep understanding of process improvement methods, including Lean and Six Sigma.


A successful candidate will foster ongoing collaboration with middle and senior leadership and G&A function leaders. They will drive the analyzation of business processes and value streams to establish improvement plans and balanced scorecards while effectively allocating improvement efforts to high impact priorities. They will be encouraged to challenge conventional wisdom through fact-based analysis and the application of structured improvement methodologies. They will be expected to achieve measurable results against process efficiency, reduced cost, and other targets while increasing visibility and affecting positive behavioral changes toward process performance initiatives within the G&A functions.


Project Identification / Prioritization

  • Assist leadership team with establishing improvement goals, prioritizing improvement projects, and the associated allocation of improvement resources
  • Develop and maintain improvement plans that span the G&A value stream inclusive of Accounting, Audit, Compliance, Legal, Tax, Trade, etc.
  • Prepare and present improvement proposals to leadership with recommendations, including cost benefit analysis, risk mitigation, and action plans
  • Assist with development and deployment of Process Scorecards (KPIs)
  • Ensure that process improvement objectives align with broader G&A strategies

Project Execution

  • Lead process improvement initiatives through the disciplined use of measurement, accountability, analysis, and discussion of alternatives to develop effective solutions
  • Ensure appropriate identification of root causes through effective use of data analysis tools and techniques
  • Define quantifiable metrics to prove project success as measured by ROI, efficiency improvement objectives, performance statistics, and/or project cycle time improvements
  • Meet project timelines and maintain forward visibility on project pipeline
  • Deliver results that achieve or surpass project targets
  • Share best practices globally

Improvement Leadership/Change Management

  • Collaborate with other CI Champions to support cross-function initiatives and methods for project execution and measurement
  • Develop sustainable improvement capabilities at Lutron through coaching and education
  • Drive adoption of tools and methods by reinforcing their value proposition
  • Mentor process owners, project champions, and project team members to foster a continuous improvement culture
  • Mentor and Coach local team members in project execution, helping them understand, as necessary, the methods associated with Lean/Six Sigma for successful and timely completion of projects

Supporting Duties and Responsibilities

  • Develop effective communications to convey the positive impact of improvement initiatives in terms of financial and performance related metrics

  • Manage execution against critical program milestones, inter-dependencies, risk components, progress communication, coordination, and collaboration across teams and commitments

  • Assist with change management activities required to implement new processes and systems


  • Bachelor's degree with a GPA of 3.0 or higher from an accredited institution.  MBA a plus.

  • 7+ years of work experience in a Continuous Improvement role preferred

  • Experience with the following tools / processes

    • Lean/Six Sigma - Certified Black Belt or Master Black Belt strongly preferred

    • Kaizen  - Certified Level 3 preferred

    • Change Management

  • Project management experience should include overseeing project teams, identifying resources, developing budgets, scheduling, and planning

  • Proven success leading improvement projects and developing improvement resources

  • Strong influencing, coaching, communication and facilitative skills

  • Able to bring teams together to achieve targets and goals

  • Able to diagnose and affect cultural change in moderate to difficult circumstances

  • Able to instruct foundation level Change Improvement (CI) methods associated with Lean Six Sigma curricula


Lutron Electronics position as the leading manufacturer of lighting controls worldwide, our unsurpassed quality, the breadth and depth of our product offerings, and our commitment to servicing our worldwide customers have resulted in double digit growth annually. This growth has in turn allowed the company to continue to invest in recruiting and retaining the best people we can find to service our customers. Continuous growth has also fueled our ability to constantly develop new technologies and new manufacturing processes that in turn drive the creation of new or better products and services


Lutron offers a competitive compensation and benefits package and a dynamic and professional work environment. We also offer continued growth through increased job responsibilities, courses offered through Lutron University and advancement opportunities. For more information, view our website at EOE/AA.


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