Residential Sales Manager Hong Kong

Job Locations CN-Wanchai
Outside Sales
Position Type
Regular Full-Time


Position: Residential Sales Manager, HK

Reporting to: Residential team leader, HK / Head of Residential team, HK

Territory: Hong Kong, Macau, and regional expandable to south China/APEC in the future



  • Bring in new distributions/dealers for sales channels (Luxury and/or High-end Business).
  • Plans and responsible for achieving sales objectives and programs in HK to meet aggressive business growth.
  • Strengthen Residential Specifications across influencers and own networks.
  • Develops, trains and mentors inside and outside sales representatives, distributors for the region.  Oversees handling or may handle key accounts.


  • Essential functions
  • Proactively pursue and close sales for luxury and/or high-end channels, both in the field and remote management.
  • Expand Lutron Window Shades business as well as Lighting systems.
  • Dedicate bringing in new distributors/dealers for Lutron Window Shades and Lighting systems including but not limited to Windows channel, AV channel, Interior Decorator, system integrators, windows/lighting/kitchen/furniture/building materials supply, etc showrooms, e-channel, retail channel, electrical contractors, design & build contractors
  • Promote the Lutron brand and gain specifications for Lutron window and residential systems with account primarily made up of Interior Designers, Residential Architects, High End developers and Residential M&E Consultants.
  • Show Tell Sell, Interfaces directly with clients and influencers, handles and coordinates deliveries and special needs to fulfill their needs.
  • Develop strong relationships with existing and new specification accounts to become the go-to person for Lutron lighting and automated shades.
  • Strong presentation skills with ability to present convincingly to a senior level customer audience
  • Provide monthly meeting schedule/event calendar in advance, reporting to senior manager
  • Constantly evaluate distributors’ strengths and weaknesses and formulate appropriate action plans.
  • Coordinate system sales engineer’s schedules and activities to support sales.
  • Attends trade shows and meets and discusses projections and future requirements.



Supervisory responsibilities

  • Successful candidate may be required to lead and growth the sales team.


  • Minimum of 8 years sales-related experience in luxury and/or high-end market in the lighting/audio/visual industry or electronics distribution, building materials distribution with some experience from working with manufacturers.
  • Strong network of contacts within the industries in HK.
  • Customer-centric, positive attitude, high energy, resourceful, self-motivated, takes intelligent risks and initiative
  • Proven track record of ability.
  • Record of accomplishment achieving sales revenue and/or specifications targets.
  • Ability to communicate effectively both verbally and in written format, in English is a must and Mandarin/Putonghua would be an advantage.
  • Ability to interact effectively with management.
  • Proven track record of accomplishment in ability to demonstrate effective teamwork.
  • Track record of personal and professional integrity and ethical behavior.
  • Presentation skills are essential.  Must perform presentations to small and large groups of customers.
  • Ability to interact effectively and comfortably with executive management and senior management from distributors, customers or end-users.


Language skills

  • Ability to communicate efficiently in English, Mandarin / Putonghua would be an advantage.
  • Ability to read, analyze and interpret business periodicals, professional journals, technical procedures, and governmental regulations.
  • Ability to write reports, business correspondence, policies and procedures.
  • Ability to effectively present information and respond to questions from executives, managers, clients, customers, and the general public.
    Reasoning ability
  • Ability to define problems, collect data, establish facts, and draw valid conclusions. 
  • Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.


Eligibility requirements

  • Willingness to work in an office and on sites.
  • The ability to travel occasionally may be the requirement of this position.


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