Lutron Electronics Co., Inc has an immediate eCommerce Analytics Opportunity. In this position, you will be a key part of Lutron's Marketing Technology team. You will develop a broad and specific understanding of our overall eCommerce business as well as channel customers, products, comparison to brick and mortar, etc. Your proven ability to visualize your findings resulting in insightful guidance for senior management will be essential to overall success.
Work with eCommerce Channel and Business/Product Management teams to create scalable reporting dashboards that increase visibility to eCommerce performance
Monitor defined key performance indicators (KPIs) to identify whatis working, what is not working and what is driving success
Demonstrated skills with mathematical methods for identifying and quantifying correlations across large data sets
Create written narratives and hold presentations that tell insightful and action-oriented stories about the ways such data insights would improve Lutron’s business, operational efficiency, as well as employee & customer experience
Draw out concerns of stakeholders & customers
Identify, evaluate, and document potential data sources
Define requirements for operational processes to utilize and maintain data
Partner with Data Science and IT resources for technical solutions
Define and produce accurate, essential reports for key stakeholders
Identify key trends & insights from the data that enable various teams across Lutron to improve our business
Business intelligence information resourcing, compiling & evaluation leading to sharing impactful insights.
Track customers’ & competitors’ sites.
Gain deep understanding of customers’ ecommerce algorithms & how to influence outcomes by optimizing content assets, descriptions, etc.
Stay aligned to Lutron’s culture and values:
Be flexible and adaptable to changing markets
Be an innovative thinker
Be customer focused
BS in Business, Marketing Analytics, Mathematics, or related field
10 years progressive growth in Analytics inclusive of 3years+ eCommerce applications of analytics
4-year degree plus additional advanced coursework in analytics & eCommerce
Diagnostic, Prescriptive & Descriptive Analytics Experience
Data driven Change management
Effectively collaborates across business & function areas with peers, stakeholders, and technical teams.
Strong ability to articulate vision, requirements & benefits, providing a solid rationale to business and technical partners
Lutron Electronics position as the leading manufacturer of lighting controls worldwide, our unsurpassed quality, the breadth and depth of our product offerings, and our commitment to servicing our worldwide customers have resulted in strong sales and profitability growth year over year. This growth has in turn allowed the company to continue to invest in recruiting and retaining the best people we can find to service our customers. Continuous growth has also fueled our ability to constantly develop new technologies and new manufacturing processes that in turn drive the creation of new or better products and services.
Lutron offers a competitive compensation and benefits package and a dynamic and professional work environment. We also offer continued growth through increased job responsibilities, courses offered through Lutron University and advancement opportunities. For more information, view our website at www.lutron.com. EOE/AA.