Principal UX Researcher

Job Locations US-PA-Coopersburg | US-PA-Philadelphia | US-TX-Austin | US-MA-Boston
Position Type
Regular Full-Time


Lutron is a design-driven technology company with a history of industry-disrupting innovation. Since our invention of the rotary dimmer in 1959, we have become the world leader in smart lighting controls and automated shades, providing IoT products for millions of homes and buildings, including some of the most prestigious architecture around the world. 


At Lutron, you’ll join a diverse and creative group of design researchers, product & UX designers, and user interface designers who share a passion for human-centric design and have numerous patents to their name. You’ll work with teams across the organization to imagine and build innovations for Lutron’s customers, designing for a variety of platforms, devices, and services, and exploring new technologies like AR, VR, voice, and more. 


As a Principal UX Researcher, you will have the opportunity to work on challenging projects at the intersection of the physical and digital world. Your primary responsibilities will be to: 

  • Collaborate with stakeholders across other disciplines to ensure alignment as you define and drive the UX research design vision, strategy, and execution for multiple products 
  • Guide and lead every aspect of UX research, including planning, designing, conducting, and reporting for multiple concurrent generative and evaluative research projects 
  • Coach and mentor UX Researchers of various levels, including reviewing deliverables 
  • Use best practices for UX research to ensure usability and understand user behavior and emotions 
  • Work closely with designers to ensure generative and evaluative research are used for decision making in the digital product design and development process 
  • Use and contribute to enterprise repositories for user insights 
  • Advocate for human-centered design practices including user research and accessibility 
  • Actively participate in the internal UX Community of Practice 


  • Undergraduate degree in Human-Computer Interaction, Human Factors, Psychology, Anthropology, Ethnography, or closely related field; Graduate degree preferred 
  • Minimum, cumulative GPA of 3.0 for all degrees earned  
  • 12+ years of industry experience, including 3+ years mentoring researchers 
  • Expertise in a range of research methods including field studies, usability testing, surveys, focus group, card sorts, diary studies, tree testing, A/B testing, and eye tracking 
  • Expertise with common tools  
  • Experience conducting remote research 
  • Background working in an agile development environment 
  • Experience with a range of technologies, including mobile and web apps and web sites 
  • Background in statistical analysis 


Lutron Electronics’ position as the leading manufacturer of lighting controls worldwide, our unsurpassed quality, the breadth and depth of our product offerings, and our commitment to servicing our worldwide customers have resulted in annual double-digit growth. This growth has allowed the company to continue to invest in finding and retaining the best people we can find to service our customers. Continuous growth has also fueled our ability to constantly develop new technologies and processes that drive the creation of new or better products, solutions, and services.  


Lutron offers a competitive compensation and benefits package and a dynamic and professional work environment. We also offer continued growth through increased job responsibilities, courses offered through Lutron University and advancement opportunities.  For more information, view our website at 


Lutron Electronics is an Equal Opportunity – Affirmative Action – Employer. We welcome qualified, motivated applicants regardless of race, color, religion, sex, national origin, age, disability or genetics 


Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed