Integrated Systems Representative

Job Locations UK-London
ID
2022-2776
Category
Other
Position Type
Regular Full-Time

Overview

 


At Lutron, we put the customer first in all that we do. In our Integrated Systems Department, you will have the opportunity to


Work within the London pre-sale design team on specification, design, price estimation, quotation, and tender response tasks for Lutron lighting control solutions within commercial, hospitality and residential projects across the UK, Europe, Africa, and Middle East.

Responsibilities


  • Management of customer communication and requests including email, phone calls, and interaction with the Lutron sales team, channel partners, specifiers, designers, and end user

  • Manage enquiries and requests received via email, phone calls and meetings, create related tasks for execution with the design/quotation teams, and follow those through to the satisfaction of the customer

  • Provide customer/sales advice on appropriate Lutron lighting control systems according to customer requirement/market segment/budget through their understanding of Lutron and competitor solutions

  • Create design/specification/estimation/quotation documentation from customer provided electrical and construction drawings, lighting schedules, project specifications, or other information

  • Preparation of design and quotation materials and documentation using a variety of proprietary and commercial software tools

  • Prepare project/tender response documentation

  • Become proficient in the use of Lutron design and quotation tools and software

  • Participate in the implementation of process and efficiency improvements

Qualifications

Education/Experience



  • Degree or equivalent experience in engineering/architecture/construction/design OR other relevant discipline.

  • Experience in an appropriate design/quotation/project role with direct customer interaction.

  • English and ideally other European language (French/German/Italian/Spanish preferred) both written and spoken


Skills/Expertise



  • Familiar in reading and interpretation of electrical and construction drawings, project specifications, tender and technical documentation

  • Competence in system design, quotation, and project/tender response software including CAD/Estimation/Quotation tools and office (such as Microsoft) programs

  • Ability to interact with customers and colleagues in both spoken and written formats in an appropriate and professional manner from end users through to senior management


Personal Skills



  • Ability to work under pressure on multiple simultaneous projects/tasks with a methodical approach and attention to detail

  • Able to work in a team environment both face-to-face and virtually

  • Self-motivated and able to plan time effectively


 


Lutron Electronics' position as the inventor and worldwide leader of lighting controls is founded on our unsurpassed quality, the breadth and depth of our product offerings, and our commitment to delighting our worldwide customers.  Our efforts result in double digit annual growth which, in turn, allows the company to continue to invest in recruiting and retaining the best people we can find to strengthen our relationship with our consumers and customers.  Continuous growth is fueled by our commitment to investing 10% of revenue into R&D, which leads to our ability to constantly develop new technologies and new manufacturing processes that, in turn, drive the creation of new or better products and services.  Saving the world over $1 billion a year in electricity and lowering the carbon footprint for many companies and households is a tremendous source of pride for the entire Lutron family.


Lutron controls are as comfortable in the mansions of movie stars and captains of industry as they are in every home on Main Street.  They can be found in the Empire State Building and One World Trade Center, throughout North America, Latin America, Asia, Europe, Australia, and Africa; in The White House, Mickey Mouse's house, and, most likely, in YOUR house.


Lutron offers a competitive compensation and benefits package and a dynamic and professional work environment.  We also offer continued growth through increased job responsibilities, courses offered through Lutron University, and advancement opportunities. For more information view our website at www.lutron.com.  EOE/AA


Lutron Electronics Co., Inc. is an Equal Opportunity – Affirmative Action – Employer. We welcome qualified, motivated applicants regardless of race, color, religion, sex, national origin, age, disability, or genetics. 

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